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Job #: 105897
Date Posted: 01/06/2021
Title: Customer Service Representative
Location: Spokane Valley, WA
Salary Range: $15 per hour
Position: Administrative
Job Type: Hiring
Description:
A promotion within the company has opened up a Customer Service Rep position with our Spokane Valley client. Our client is a trusted commercial and residential electrical service provider since 2000. This company stands for professionalism, reliability, safety, and customer convenience. Take a look at this Customer Service Representative opportunity and join a fantastic company with career opportunity growth. Apply today.
Responsibilities of the Customer Service Rep
This position works within a team of 5 handling all inbound calls. You will be the first point of contact to prospect customers and existing customers. Information is entered into their system and routed to the appropriate dept. You do have the opportunity to put on your sales hat and provide upsell service and products. No quota established just a little competition within the team. Other duties include making outbound calls to existing customer, maintaining customer database and maintain communication with dispatches and managers.
The ideal candidate will have experience and proficiency in the following areas:
• Excellent customer service skills
• Typing skills and proficient with phone systems
• Highly organized and exceptional follow-through abilities
• Strong verbal and written communication skills
• The ability to schedule accurately and correctly
• Making outbound calls
Compensation for the Customer Service Representative
Starting salary is $15 per hour.
This is a day shift Tuesday – Fri 10 am – 6:30 pm and Sat 8 am- 5 pm. You will train Mon- Fri from 8 am – 4:30 pm.
Great benefit package upon hire including medical, dental, vision, and retirement plan.
Requirements:
Requirements of Customer Service Representative:
• 1-year prior admin or call center experience
• Highly organized
• Strong verbal and written communication skills
• Clearly understands what it means to work in a fast-paced, goal driven environment
• Strong multitasking ability and problem-solving skills
• Professional phone etiquette
• Passion for providing great customer service
• Pass a background
For immediate consideration we invite you to email your resume to Greta at gmartinez@humanix.com.
Humanix is an Equal Opportunity Employer and diversity candidates are encouraged to apply. All qualified applicants will receive consideration for employment without regard to their disability status and/or protected veteran status.
